Chanel - retail digital experience

claire pons

UX Designer
Product Designer
UI Designer
Figma
Miro
CHANEL
3 connected product
3 connected product

My role

Pilot launched in April 2019
I was in charge to
Design new features for the Ecosystem
Fashion Advisor sends recommendations to VIP client ( customer and Shop floor app)
Stock management ( Shop floor App)
Roll out on Multiboutique (Shop floor App)
Lead interaction behaviour and deliver them to dev
Optimise design of Customer App
(revamped homepage, PDP, Looks page, Login page, video and look enabled on mirror)
Improve Design system (restructure and renaming) for better delivery and implementation
Researched and prototyped
Collaborate daily with engineers and PO
The digital ecosystem with 3 connected products
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