Enterprise Dashboard Redesign | 2024

As the sole product designer for this project, I transformed an internal resource utilization tool into a client-ready product with significantly improved user experience, resulting in better adoption, increased productivity, and new business opportunities.

Our resource utilization tool transforms complex organizational data and provides critical actionable insights across business functions, with customizable reports and features based on user roles.

For example, finance teams can access cost optimization and spending analysis reports to drive decision-making.

Two key factors drove the redesign:

Market Opportunity: While originally designed as an internal tool, we recognized its potential as a client-facing product—but the existing UX wasn't competitive.

User Friction: We consistently received feedback that the interface wasn't intuitive for new users.

Conducted a personal product evaluation as a first-time user

Interviewed users across experience levels and departments

Collaborated with developers to understand technical constraints and opportunities

Adoption Barriers: We needed to create an intuitive interface that would reduce training time for new users

Functionality Gaps: Opportunities existed to automate processes and add depth, reducing dependency on supplementary tools

Scalability Requirements: The design needed to align with our design system while being adaptable to client branding

Created initial wireframes based on scope definition

Facilitated multiple collaborative sessions with developers, project managers, and stakeholders

Refined the functionality and usability through iterative feedback

Developed final designs that met our first-version scope requirements

Presented demos to internal users and potential clients

Incorporated feedback to improve designs before launch

Collaborated closely with developers during implementation

The platform was designed to serve multiple stakeholders with specific needs.

Interactive reports optimized for quick comprehension

Customizable views for different user roles

Quick access shortcuts to frequently accessed reports

Intuitive navigation between different report types

Easy access to frequently used features

Consistent design patterns across all modules

Flexible architecture to accommodate client-specific design systems

New Business: Successfully converted one of two potential clients during initial demos

Increased Productivity: Internal users reported higher efficiency due to improved report accessibility and reduced dependency on supplementary tools

Reduced Training: Onboarding time decreased by 50%, allowing faster adoption by new users