Social Media Management for Mersisse
AMIRA BELGUIDOUM
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Posted Nov 29, 2024
Managed the social media presence for Mersisse, an E-commerce Platform. The goal was to increase brand awareness, engage with the target audience.
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Services Provided:
Content creation (graphic design and copywriting)
Daily posting on Instagram, Facebook.
Social media strategy development and audience analysis
Community management (responding to comments, DMs)
Performance tracking and monthly reporting
Challenges and Solutions:
One of the challenges was managing negative comments during a product launch. I developed a quick-response strategy that helped maintain a positive brand image while addressing customer concerns promptly.
Tools Used:
Canva for design
Facebook Insights for engagement reports