Content Strategy for a Tech Startup

Nicole Gonzaga

Social Media Strategist
SEO Content Manager
Instagram
The paradox of working at an early stage startup is that you have nothing and everything at the same time. Nothing – you have no foundation to start with. Everything – you can make it your own!

The Challenge

I started in Business Development, however, I noticed a big potential in our social media accounts. There was already 1,000 followers to start with, although the last post was a year ago. We also had an outdated blog that's not SEO optimized. So, I decided to take up the job to piece things together.

The Solution

The startup is a B2B SaaS e-commerce, and the target market are small business owners. I researched and put together a list of topics that business owners would most likely engage with:
How-tos (ship from [location], create a storefront)
Templates (content calendars, expense and product pricing Google Sheet calculators)
Memes! Because running your own business is as hard as it is, we need a little humor in our lives.
Then, I made a list of the things the startup would like to promote on socials and blogs:
New product features
Product education (how to use, tips and tricks)
Relevant company news
People news (putting a spotlight on the engineers, customer service, etc.)
With that, I created content pillars and a distribution strategy. I created a diagram to better explain what's going on in my head:
This was the most efficient way to create content given that we barely had a marketing team. This took so much trial and error before this system is finalized. While it may be working for now, I foresee this strategy changing as the company grows.

The Results

7,000 new followers

20-30% consistent increase in engagement per month

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