Customers want to leave and view comments, see the country of manufacture and product composition, and check for potential allergens before purchase. They also want separate sections for skincare and decorative cosmetics, with information on how products will look on their skin and recommendations for similar products. They want to save data about their skin type in the app and receive free delivery for orders above a certain amount, promotions/sales/promocodes, and the ability to track and choose the delivery time.