My Freelancing Experience for a

My Freelancing Experience for a USA Based Handmade Products Business 📦 India Operations | 📊 Inventory | 🚚 Shipping | 🛍️ E-commerce | 📧 Marketing

I currently support a US-based handmade products business with manufacturing operations in India, managing the connection between India-side operations and customers/orders in the US.

🔧 What I Manage

📦 Order Management

Manage and track customer orders from the US.

Coordinate order processing and fulfilment with the India team.

Ensure orders are processed accurately and on time.

📊 Inventory Management

Monitor inventory levels and product availability.

Coordinate stock requirements with the manufacturing team.

Maintain visibility of products across sales channels.

🚚 Shipping & Logistics

Coordinate shipments from India to the US.

Track shipments and provide updates on order status.

Help ensure products reach customers within expected timelines.

🛍️ Faire Wholesale Management

Manage the brand's Faire wholesale platform.

Monitor incoming wholesale orders.

Coordinate order processing, fulfilment, and shipping requirements.

📧 Email Marketing

Create and manage email marketing campaigns.

Develop customer re-engagement and abandoned-cart campaigns.

Support customer retention and repeat purchases.

🔍 Market Research

Research market and customer trends.

Identify potential product and business opportunities.

Support decisions around products, customers, and marketing.

🎯 Core Areas

Order Management · Inventory · Logistics · Faire · E-commerce Operations · Email Marketing · Market Research · Customer Retention

💻 Skills & Tools

Faire · E-commerce Operations · Email Marketing · Market Research · Inventory Tracking · Order Management · Shipping Coordination · Customer Communication

🚀 Impact

I act as an operations and e-commerce support partner, helping coordinate the journey from manufacturing in India → inventory → order processing → shipping → US customers, while also supporting the brand's wholesale and marketing activities.