Rescheduling appointments: Optimizing User Experience by Andre OchoaRescheduling appointments: Optimizing User Experience by Andre Ochoa

Rescheduling appointments: Optimizing User Experience

Andre Ochoa

Andre Ochoa

Gathered data about the most uncommon status changes done by users and built the flows that enabled them in the product.
Result: Enhanced scheduling efficiency by 20% and reduced Admin hiring needs by 10%
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Posted Oct 17, 2023

Gathered data about the most uncommon status changes done by users and built the flows that enabled them in the product