Triage Concurrency: Improving ops efficiency
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Product Manager
Product Strategist
Product Data Analyst
Figma
Mixpanel
Notion
Created task assign feature that prevent triage concurrency between Nurses
Result: Eliminated task concurrency, thus reduced number of shift hours needed and slashed operational costs by 5%
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Posted Oct 17, 2023
Gathered data about the most uncommon status changes done by users and built the flows that enabled them in the product.
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Clients
Knokcare
Tags
Product Manager
Product Strategist
Product Data Analyst
Figma
Mixpanel
Notion
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