💡 Customer Satisfaction Analysis
Charis Stratigakis
Marketing Analytics Specialist
Statistician
Performance Marketing Specialist
IBM SPSS
Microsoft Excel
Tableau
Made a survey for more than 100 companies to fill out
Cleaned and processed the data received
Analyzed the data to see what drove customer satisfaction and what pushed them to reuse the services of a logistics & cargo company
Prepared an extensive & comprehensive report with the results and actionable insights
Created a PowerPoint presentation with a visual representation of the above takeaways
