💡 Customer Satisfaction Analysis
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Made a survey for more than 100 companies to fill out
Cleaned and processed the data received
Analyzed the data to see what drove customer satisfaction and what pushed them to reuse the services of a logistics & cargo company
Prepared an extensive & comprehensive report with the results and actionable insights
Created a PowerPoint presentation with a visual representation of the above takeaways
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Posted Aug 13, 2024
Conducted customer satisfaction research for the logistics and cargo market in the city of Chania to help the company enhance its services.
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