Bookify: Improving the Reading Experience of young adults in Nig

Lovette Grant

UX Researcher
UX Designer
UI Designer
Figma
Google Apps
Notion

Introduction:

In this UX case study, we will explore the design process and key considerations for developing "BookConnect," a mobile app aimed at helping people gain access to various genres of books while fostering a vibrant community of book enthusiasts. With a focus on user research, competitive analysis, and thoughtful design decisions, we aimed to create an intuitive and engaging reading platform.

Prototype:

Research and Understanding:

Primary Research:

To gain insights into users' reading habits and preferences, I conducted a survey that received 66 responses. This valuable data allowed me to understand the target audience, their reading interests, and their expectations from a mobile reading app.
From the responses gotten, I was able to:
Define my target audience in terms of age and occupation
Know their reading patterns
Identify their inspiration to read
Identify their pain points
Identify users' needs and wants

Secondary Research:

I conducted extensive secondary research to identify industry trends, best practices, and potential challenges. This research helped me gain a broader perspective on the reading app market and allowed me to refine our approach. From this, I was able to understand that as of 2017, Nigeria was rated by the World Culture Score Index as one of the countries in the world that has the lowest reading culture, and for a country that has so many schools, we are way behind on the reading list. A recent survey on hours of reading per week per person by the World Culture Score Index showed that India is leading in reading culture with a score of 10.42 hours per week, followed by Thailand with 09.24 hours and China with eight hours, and behind is Nigeria with less than 4 hours a week.

Competitor Analysis:

I examined existing reading apps based on the responses I got from the survey to understand their strengths, weaknesses, and unique selling points. This analysis enabled me to identify opportunities to differentiate the app, ensuring a better user experience.

Features Analysis

User Personas and Empathy Map:

Based on the research findings, I developed four user personas to represent the diverse range of potential users. These personas helped me empathize with users' goals, motivations, and pain points, enabling me to design a more user-centered app.

Information Architecture and Wireframes:

I carefully mapped out the app's information architecture to ensure logical and intuitive navigation. Wireframes were created to visualize the app's layout, interactions, and key features. This step ensured a solid foundation for the design phase.
During this process, I asked myself a few questions,
What are the major screens of this app?
Does it look easy to navigate?
What information should come first?
What have the competitors done in the time past?
What features should be present?
Does my structure accomplish the purpose of the page?
Is it clear what actions users can take?

Design and Development:

UI Interfaces:

Leveraging the wireframes, I designed visually appealing and user-friendly interfaces that seamlessly integrated with the app's functionalities. The UI elements were carefully chosen to provide an immersive reading experience while fostering a sense of community. To give the users an enjoyable and focused experience while reading, I used the typeface 'Poppins and Montserrat.' This is because the sans serif typeface is clean, readable, and quite legible.

SWOT Analysis:

I conducted a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to assess the app's position in the market. This analysis helped me identify potential risks, capitalize on strengths, and leverage opportunities to differentiate our product.

Revenue Model and Cost Structure:

To ensure the app's sustainability, I identified a revenue model that balanced the need for user accessibility with monetization opportunities. I also established a cost structure that accounted for development, maintenance, and future updates.
For Bookify, revenue will be gotten from monthly subscriptions to use its premium features.
The premium features are:
User’s ability to create a book club.
User’s ability to send private chats to friends or other people from the book club.
User’s ability to join unlimited book clubs
From the questionnaire sent out, 60.2% of people are willing to pay within a range starting from 800 Naira. In as much as there is a willingness to pay, the plan is not to use this fee to chase readers or potential readers away, so a fair price will be fixed for these premium features.

Success Metrics:

I defined key success metrics aligned with the app's objectives. These metrics, such as user engagement, community growth, and user satisfaction, will help measure the app's performance and make data-driven improvements.

Future Feature Requirements:

To stay ahead of user expectations and market trends, I identified future feature requirements that align with user needs and desires. These features, such as personalized recommendations, group audio/video discussions, the ability to add friends and have private chats, and social sharing options, will enhance the overall reading experience and promote community interaction.

Conclusion:

Through comprehensive research, user-centric design, and meticulous planning, the "Bookify" mobile app aims to provide users with easy access to diverse genres of books while fostering a thriving community of book lovers. By continually iterating and incorporating user feedback, I strive to create an app that delights users, promotes reading, and encourages meaningful connections among book enthusiasts.

Prototype:

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