How I helped Ericsson improve telecom service predictions (AI)

How I helped Ericsson improve telecom service predictions and streamline SLA reporting by using AI.

The main goal was to assist the Polish branch of Ericsson, working closely with their colleagues in Sweden and the USA, to build and improve a concept to enhance their work processes. The focus was on data management and design to improve SLAs (Service Level Agreements) and overall communication flow.

More on: https://www.balasinski.pl/work/sla-risk-management-dashboard

Thank you

Maciej