I was engaged to take go-TIM from a very early MVP to a fully fledged product very early in their life; with the team only being a handful of people. Starting from a basic technical document and some early ‘wireframes’, I went through a phase of extensive research on the industry, competitors and worked on gaining a strong technical understanding of the desired function of the product before starting to figure out the design direction for go-TIM.

We quickly settled on a few main functions for the app and from there the visual journey began.

The dashboard is the entry point to the platform; highlighting the latest activities and directing the user towards their invoices and bills that might require action.

Here you will find all of the company’s bills sorted automatically. The bill tracker is constantly sync’ed with the relevant accounting software, with any new saved bill immediately showing up in the app. Allowing the user to quickly find any relevant bills and to track any unread messages.

When needing to dive deep into a relevant bill, the dedicated insight page allows you to see any contextual chats that might exist as well as any documents that might need the users attention.

The chat functionality within each bill allows relevant members to communicate, ask questions or request additional documents related to the bill. The chat helps centralise all communication related to the bill in one easy to find location. Replacing fragmented conversations that would normally happen over email, Slack/Whatsapp or through phone calls - giving everyone a top down view of what’s going on.

Quite literally the bills functionality for invoices, allowing users to quickly find their invoices and any relevant conversations that may be attached.

With so many items being housed within the platform a comprehensive search functionality was a requirement to allow users a way to sift through bills, invoices and conversations in no time.