Weekend Customer Service by Camille OngWeekend Customer Service by Camille Ong

Weekend Customer Service

Camille Ong

Camille Ong

Managed the help inbox (Zendesk) and responded to content creators and entrepreneurs writing in about platform, billing, and other concerns
Supported students with their course and content questions
Learned Kajabi to upload and edit course content, moderate community discussions, and respond to comments
Provided admin support for the team's daily operations
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Posted Jul 20, 2024

Responded to content creators and entrepreneurs' issues and questions through the help inbox (Zendesk) and community in the course platform (Kajabi)