Bengaluru Police Outpost Inspection Project

Locations visited

EAST:

Commercial Street PS - Alise Road, Public toilet side

Coles Park

Shivaji Nagar - Queens Road

Bengaluru University Campus

Kengeri Satellite Bus stand

NORTH: July 27,2024

Malleshwaram, opp Govt. PU college

Diacon hospital junction

SOUTH: Jul 18, 2024

Arekere Mico Layout

Weavers Colony Circle, Gottigere Post

CENTRAL: Jul 19, 2024

Near Shantinagar Bus Stop

Near Banappa Park, Halasur Gate

Anil Kumble Circle, Cubbon Park

SBI circle, near the police traffic park

SOUTH EAST: Jul 12, 2024

BDA Complex, HSR Layout

Koramangala JNC

Hosa Road, Parappana Agrahara

NORTH EAST:

Bengaluru International Airport next to BMTC bus stop (2 outpost)

Basavalingappa Bus stand, Yelahanka old town

WHITEFIELD:July 29, 2024

Mahadevapura Metro stations

AECS Layout, near BBMP office

Jul 8, 2024

BDA Complex, HSR Layout

1084, 17th Cross Rd, Sector 3, HSR Layout, Bengaluru, Karnataka 560102 1084, 17th Cross Rd

Arrival time: 2:30

Time left at: 3:15

It was closed when we arrived.

Autos and cabs were parked around the outpost, blocking the entrance.

Used cigarettes and pan packages on the ground surrounded the outpost

A public toilet was near the outpost; - a foul smell in the air, indicating that it wasn’t well-maintained

The person in charge's desk was empty, showing no signs of work

The board wasn’t visible, and no signs were directed towards the outpost.

There was no bus stop close by, and the place was not accessible through public transport.

The outpost was situated on the side of a busy junction.

Koramangala outpost

60 Feet Rd, KHB Colony, 5th Block, Koramangala, Bengaluru, Karnataka 560095

The OP was open.

Arrived at:3:50

Left at:

High-traffic area with no proper walkway

Vehicles parked in front of the outpost, primarily by Jyothi Nivas students

No victims present for care and protection

No sanitary pads are available

No proper ventilation

Drinking water installation has stopped

On a busy street with lots of moving traffic

Operates independently by Kittur Rani Chennamma Pade

Known only within a 100-200 meter radius

Treated as a secondary police station

Majority of cases: Jyothi Nivas students, romantic interests, photo leaks, cybercrime

Usual drunk cases occur on Friday, Saturday, Sunday, and New Year

4 women police constables on-site, trained in counseling and providing basic first aid

The head constable (3 stripes) was not present when we arrived was on routine duty during that time

Command/POC: ACP Madiwala (Main In-charge), Koramangala Inspector (Main In-charge)

Hours:

Weekdays: 8 AM - 8 PM

Weekends: 8 AM - 2 AM

Monthly: Two holidays.

Usually works in shifts:

Shift 1: 8 AM - 2 PM

Shift 2: 2 PM - 8 PM

Shift 3(Weekends): 8 PM - 2 AM

The most active outpost is Koramangala OP due to nearby pubs.

Outposts: 5 in total, with 3 currently operational.

Basic Amenities: Four beds, first aid kit, well-maintained toilets.

Issues: No water in the water can, no sanitary pads, unclean washbasin, and no tap water.

CCTV: 2 functioning cameras, one taped for victim privacy in the room with beds.

Informational Signage: None within a 100m radius.

Victim Demographics: Mostly under 25 years old, majority from Jyothi Nivas College dealing with romantic interests, photo leaks, and cybercrime.

Confidentiality: Victim details are not available to maintain confidentiality.

Training: Staff trained in counseling and first-hand care, basic self-defence tactics.

Incident Frequency: Common incidents include drunk cases on Friday, Saturday, Sunday, and New Year's.

Thulasi, 37, BA

Rani Chennamma Pade

WhatsApp Aid Groups: Set up for women in the proximity/jurisdiction of the outposts under Kittur Rani Chennamma Pade.

Maintenance: The outpost is generally well-maintained but has some cleanliness issues.

Safety: CCTV is installed for staff safety.

Ventilation: No proper ventilation.

Drinking Water: Installation has stopped.

Previously visited BDA Complex, HSR Layout, OP(which was closed) is also run by the same team of WPCs.

Name: Indra Priyadarshini

Age: 40

Marital Status: Married with two children

Issue: Torture from neighbors

Visits: 2 times

Feedback:

Response from OP: Very supportive and responsive. Made her feel safe and hopeful.

Recommendation: She will recommend the OP to others. A family member initially recommended this OP to her.

Husband's Occupation: Auto driver, causing her fear of going to the main police station.

Safety: Felt very safe and hopeful that her problem would be solved.

Ease of Access: Found the OP very easy to access. Her husband brought her there.

Confidence: Confident that the OP will solve her problem.

Support: OP staff assured her that they would keep her information safe and support her from the court side if needed.

Record Keeping: Took down her details in the logbook.

Future Steps:

If her husband causes further issues, they will take her case to the station.

Assured her of their support in dealing with the problem legally.

Offered to speak with the owner regarding the issue.

Victim's Request: Wants the OP to speak with the owner about the problem.

OP's Assurance: They will support her and handle the case if it escalates.

Jul 12, 2024

3. Kengeri Satellite Bus Stand

Arrived at 3:30

The OP was closed.

Current Status:

The outpost has been locked for months and is non-functional.

No Women Police Constables (WPCs) are posted.

There is no point of contact (POC) for the outpost.

Condition and Maintenance:

Equipments are new and still wrapped in plastic covers.

The place has not been cleaned for a long time.

Cigarette butts and paan spits are all over the place.

Location and Accessibility:

Located right on the road, making it unsafe for pedestrians.

Accessible by bus and metro.

Situated almost on the ramp where buses from Kengeri TTMC come and go, causing overcrowding.

Local Feedback:

BMTC staff and a nearby vendor reported never seeing any WPC or police personnel since the installation of the outpost.

Despite being in a busy and accessible area with all the equipment intact, the outpost is non-functional, lacks maintenance, and has no posted personnel or point of contact.

4. Bangalore University, Jnanabharathi Out Post

Jnana Ganga Nagar, Bengaluru, Karnataka 560110

Landmark: Mata Amritanandamayi Math, Kengeri

Arrived at 5:45

The OP was closed.

Operating Hours:

Opens at 10 PM and closes at 6 AM.

No Women Police Constables (WPCs) were present; 4 male PCs come for night rounds.

Current Status:

WPCs stopped coming for the past month.

No people seeking help come in because it stays closed in the morning.

Was fully functional with 3 WPCs before 1 month.

Condition and Maintenance:

The outpost is clean with all amenities intact, as seen through the window.

The surroundings are also clean.

Location:

Next to a local eatery.

Located in a residential area away from the university, very difficult to locate.

Local residents are aware of the location but not its function.

Challenges in Locating:

Took two days to locate the outpost.

Initially informed it was inside Bangalore University campus but found out it was vacated due to misuse as a garbage can.

Confirmed location with the help of locals and a WPC near the police station.

Local Feedback:

Locals were aware of the location but not its function.

Bangalore University staff mentioned the previous outpost inside the campus was vacated due to misuse.

The outpost opens only at night, with no WPCs currently posted. The facility is clean and well-maintained but difficult to locate and underutilized during the day. Local residents know its location but are unaware of its current function.

Jul 18, 2024

5. BBMP park, Royal county, 1st phase, gottigere, Bengaluru-560083

Arrived at 2.10pm(18/07/24)

The OP was closed

General Observation:

Current Status:

The outpost has been locked currently and is only functional for 2 days a week, from morning 10 am to evening 6 pm on weekdays.

1 or 2 women personnel usually reside in the op

Condition and Maintenance:

Equipments are new and still wrapped in plastic covers.

The place has not been cleaned for a long time.

location and accessibility:

Located right on the road, next to the bbmp park which makes it very easy to spot and seek help.

It is next to a public toilet which makes it a little inconvenient to women to access the op.

Accessible by autos, bus and walk

Situated on the footpath ramp next to dairy store

Local Feedback:

A nearby store keeper informed us that the police personnel told them that op is not yet completely established and that it will soon start to fully function.

Summary:

Despite being in an accessible area with all the equipment intact, the outpost is non-functional.

6. Arekere Mico Layout

02, Arekere MICO Layout 2nd stage, Lakshmi Layout, J. P. Nagar, Bengaluru, Karnataka 560076

Landmark: ಉಡುಪಿ ವೆಜ್. Udupi Veg

Jurisdiction: Puttenahalli Police Station

Arriving at 3:50

Left at 4:25

The OP was closed.

Location and Condition:

Installed in a clean location with maximum visibility.

All equipment inside is neatly maintained.

Surroundings are clean.

Initially mistaken by locals as a public washroom until clarified by police.

Staffing:

No staff present or permanently stationed when visited.

Initially had a pregnant WPC in charge, who stopped coming 3-4 months ago likely due to post-pregnancy.

No permanent personnel stationed currently.

Local Feedback:

Vendors (Nandini booth shopkeeper and a local vegetable vendor) reported the outpost has been installed for 8-12 months.

Low to no cases reported over the months, likely due to lack of awareness.

The outpost is in a residential area with comfortable and sophisticated residents, reflecting the lack of cases.

Measures by the Police:

Police frequently patrol the area in their Hoysala vehicle, ensuring local safety.

Vendors observed police visiting every now and then for patrolling.

The outpost is in a clean and visible location with well-maintained equipment but lacks permanent staffing. Initially mistaken for a public washroom, locals only became aware of its true function after asking the police. Low reported cases may be due to a lack of awareness and the nature of the residential area. Police patrol the area regularly, ensuring safety for the residents.

Jul 19, 2024

7. Near Shantinagar Bus Stop

NGO Colony, Sudhama Nagar, Near Shanthinagar Bus Stand Bengaluru, Karnataka 560027

Landmark: Shanthi Nagar SETC STAND

Jurisdiction: Wilson Garden Police Station

Arrived at 3:05

Left at 3:20

The OP was closed.

Location and Condition:

Outpost was closed upon arrival.

Located in the middle of the road, surrounded by garbage, creating a breeding ground for mosquitoes and diseases.

Equipment inside was intact, but there was no CCTV camera.

No proper entrance and situated in a dangerous location, vulnerable to traffic and road-related accidents.

Minimal safety precautions maintained.

Staffing:

According to a local shopkeeper at Shanthinagar Bus Stand, 2 lady homeguards are posted at the outpost.

Homeguards take frequent breaks during their shifts.

Keys to the outpost are not carefully deposited at the nearby police station but handed over to the shopkeeper for safekeeping.

Local Feedback:

Local shopkeeper mentioned that the outpost is moderately functional with frequent police patrolling.

Enquiries with a bus conductor and a local resident confirmed these details.

The outpost is located in an unsafe and unsanitary area, with garbage accumulation posing health risks. Despite being moderately functional and equipped inside, it lacks CCTV surveillance and proper safety measures. The outpost is staffed by 2 lady homeguards who take frequent breaks, with the keys irresponsibly handed over to a nearby shopkeeper. Frequent police patrols ensure some level of functionality and safety. However there were several cabs parked behind the outpost, highly questioning the safety of victims.

8. Near Banappa Park, Halasur Gate

XH9P+7P2, Cubbonpete, Nagarathpete, Bengaluru, Karnataka 560002

Jurisdiction: Halasur Gate Police Station

The OP was open.

Location and Condition:

Installed on a pavement/footpath with an open sewage connection to the bathroom, making it unfit for use.

No water connection available.

Surrounded by men engaged in smoking or ogling, creating an unsafe environment.

Despite being unhygienic and badly maintained, it is in a prime location near Halasur Gate Police Station, St. Martha's Hospital, Corporation Circle, and a busy bus stop easy to locate.

Facilities and Equipment:

No proper materials available for first aid, only contains cotton and Dettol.

No CCTV cameras.

Beds are intact.

No sanitary napkins.

Staffing:

A lady home guard is posted but has no training in counselling, or regarding the functions of an outpost.

Previously worked with Traffic Police in KR Market.

Approachable and friendly but lacks professionalism.

Receives instructions from a supervising officer (SO), whose position keeps rotating.

Has been posted for just over a week.

Not aware of any language other than Kannada.

Local Feedback:

Chaat shop owner placed near the outpost wanted to use the washroom but was told there was no water.

Shop owner has to go far inside Cubbon Park to find a washroom, which is unsafe.

Previous home guard was unapproachable and made a fuss, leading locals to avoid seeking help.

Incident reported where a woman couldn't change her pad due to the outpost's conditions and had to search for a distant washroom.

Case Handling:

No cases recorded in the logbook except for people asking for addresses or miscellaneous info.

Last recorded case: 17.09.2023, Victim: Rekha, regarding family disputes, handled by WPC 21302 with no follow-up.

The outpost, though placed in a prime location, is unhygienic and badly maintained with no water or proper sewage connection. The environment is unsafe due to the presence of men loitering around. The lady home guard posted there is untrained, overly casual, and lacks professionalism. She receives rotating instructions from different supervising officers. The outpost has minimal first aid supplies and no recorded follow-ups on cases. Local feedback highlights the lack of accessible washrooms and the unapproachability of previously posted staff.

9. Kempegowda International Airport

The OP was closed

Arrival Time: 11:45am

Exit Time: 2:00pm

Both the OPs are located next to each other in front of Terminal 1

Situated at the assembly point

The OPs are difficult to locate due to lack of signboards and surrounding plants

The surroundings are clean

The sink was dirty and the toilet was not clean

Facilities not available: CCTVs inside the OPs, landlines, drinking water, and first aid (They say that the facilities are available at the police station)

Female officers' grievances about the lack of female washrooms at the police station

Opened 1.5 years ago

One of the outposts is closed permanently

The other OP, used by male officers, has not been opened for a few weeks

The OP is usually locked and the keys are at the police station

Women with complaints are directed to the police station

Complaints usually involve missing luggage or drivers asking for extra payments; no cases of harassment/violence reported

The officers were friendly and cooperative

Female police officers shared grievances about lack of facilities and unavailability of shifts

Lack of facilities for female officers at the police station

Request for shifts to spend more time with family

Complaints about absence of female washrooms at the police station

Impact of facility availability on their motivation and ability to provide services

10. Shivaji Nagar - Queens Road

The OP was open

Reporting time: 2:30pm

Exit time: 3:00pm

General Observations:

No difficulties in locating the OP

Presence of a lady home guard and head constable

Few female officers at Shivaji Nagar police station

Lady home guard and rotating male constables at the OP

Officers were cooperative

Open since 6 months

No cases of violence/harassment reported at the OP

Cases of harassment, domestic violence, and divorce reported at the women’s police station

Register book for staff check-in and check-out timings

Visitor’s book maintained

According to the head constable, OPs are useful for awareness and serve as a leading point towards the police station

Need for increased public awareness regarding the OPs

11. Commercial Street PS-Alise Road

Dispensary Rd, Tasker Town, Shivaji Nagar, Bengaluru, Karnataka 560001

Landmark: Alice Jewelery

Arrived at 3:00PM

The OP was open.

High-traffic area with proper walkway

Vehicles parked in front of the outpost.

No sanitary pads are available

No proper ventilation

No Drinking water installation

On a busy street with lots of moving traffic

Operates independently by Homeguards who are outsourced.

Known only within a 100-200 meter radius

Treated as a secondary police station

Majority of cases: Petty disputes.

Higher number of cases on the weekends.

No Women Police Constables (WPCs) were present; instead, a lady home guard was outsourced due to short staffing in the nearby police station.

Bhavya(29 Years):

Posted- 6 months ago

Educational Qualification: 2nd PUC

Was told that she has been trained for 1 year as a home guard, where she was taught Weapon Training, basic drills, etc.

And another 3 months before getting posted in the OP where she was taught how to deal with rape victims, basic first aid, communication, etc.

Opens at 9 and closes at 5PM

No shift based system, one home guard is posted throughout the day.

Current Status:

Open throughout the week and is functional.

Informed that the number of cases is low due to it being a commercial place and most of the cases are directed to the police station.

Basic Amenities: Four beds, maintained toilets.

Issues: No water in the water can, no sanitary pads, no first aid kit, and no tap water or an overhead tank.

CCTV: No CCTV

Informational Signage: None within a 100m radius.

We were informed that all incidents were recorded in a register but since it was filled and deposited at the police Station it couldn't be found when visited we could only contact a single victim listed in the new register book.

Bhavya, 29, 2PUC

Commercial Street Police Station

Maintenance: The outpost is generally well-maintained but has some cleanliness issues.

Safety: no CCTV installed

Ventilation: proper ventilation.

Drinking Water: no drinking water supply, constant water problems

Name: Sughanda

Age: 38

Occupation: local enterprise owner

Issue: dispute regarding uber fare

Visits: 1 time

Feedback:

Response from OP: The OP in charge listened to both parties and came to a reasonable understanding.

Recommendation: She will recommend the OP to others.

Extremely satisfied and she said she would recommend it to those in need.

Record Keeping: Took down her details in the logbook.

We were told to visit the OP in Bharati Nagar since there was a well-maintained record book due to the frequent number of incidents.

OP was placed in a well-connected location, functional throughout the week with a lady Home guard as in charge. The surroundings were not safe, with no CCTV installed. TH home guard was appropriately trained.

12. Coles Park

6/1, Promenade Rd, Pulkeshi Nagar, Pulikeshi Nagar, Bengaluru, Karnataka 560005

https://maps.app.goo.gl/zHCD9W2YhYba9WQLA

Landmark: Coles Park

Arrived at 4:30PM

The OP was closed.

High-traffic area with proper walkway

Connected by public transport (bus)

Near a garbage dump, it is not sanitary.

The OP is under the Bharati Nagar Jurisdiction.

Was told the Op was manned by a home guard by the Commercial Street home guard.

All the beds were intact.

13. Malleshwaram Outpost near Malleshwaram Govt PU College

18th Cross Rd, Malleshwaram, Bengaluru, Karnataka 560012

Landmark: Government Boys Pre University College

Arrived at 4:04PM

The OP was open.

Location and Accessibility:

Good location, clean surroundings, and near a college.

Accessible by public transport.

Facilities:

No CCTV cameras.

There is a water connection, but it is not working.

No cleaners.

Staffing:

WPC Nazima, aged 32, with a BCom degree and 5 years of service.

Rotational basis daily, new people every day.

No prior training.

Operating hours: 9 AM to 7 PM, closed at night.

Can speak Kannada, Hindi, and English.

WPC in charge is pregnant and facing difficulties managing without proper facilities.

Incidents and Cases:

Typically handles groping problems and money issues.

Receives 1-2 cases per week, with most people going directly to the police station.

Women conductors and students sometimes come to rest.

Most incidents involve arguments between college couples; serious cases are followed up by Malleshwaram Police Station, while petty issues result in warnings.

Beneficiary Information:

WPC was hesitant to share beneficiary details and kept the register book hidden.

She orally mentioned a recent visit by a lactating mother needing to feed her child.

WPCrequested assistance with the water connection issue but did not receive a helpful response from the SHO.

Additional Information:

Water Connection Issue:

The outpost has a water connection, but it is not functioning, making it difficult to maintain hygiene and provide basic amenities.

WPC Nazima, who is currently pregnant, struggles to manage the outpost without a functioning water supply.

The lack of water connection affects the usability of the facilities, making it difficult for both staff and visitors to meet basic needs.

Lack of Support:

Despite requesting help from the SHO to address the water connection problem, WPC Nazima did not receive a supportive response. The SHO asked her to sort it out herself.

This lack of support from higher authorities exacerbates the operational challenges faced by the outpost.

Hesitance in Sharing Information:

WPC Nazima was reluctant to share beneficiary details, indicating a possible issue with transparency or data management.

She was very protective of the register book and did not allow it to be examined, except to mention a recent visit by a lactating mother orally.

The Malleshwaram outpost, while well-located and accessible, faces significant operational challenges due to a non-functional water connection and lack of cleaners. WPC Nazima, the officer in charge, struggles with these issues, particularly as she is pregnant and lacks support from higher authorities. The outpost primarily handles minor cases related to groping and money issues, with most serious cases referred to the main police station. The reluctance to share beneficiary information and the protective attitude towards the register book suggest potential issues with transparency and record-keeping.

14. Diacon Hospital junction

19th Main Rd, 2nd Stage, Nagapura, Bengaluru, Karnataka 560010

Landmark: 81/a, 19th Main Road

Arrived at 6:06PM

The OP was closed.

GENERAL OBSERVATION

OP was easy to locate and was placed in a moderately commercial area.

The OP did not seem like it was in use since there were a lot bikes parked around it.

Accessible by bus and metro.

There was a hospital in close proximity.

The Op is not accessed by many people since the area was a residential one and the people would directly visit the police station rather than coming to an OP for help.

15. AECS Layout

XP77+3J5, E Block, AECS Layout, Marathahalli, Bengaluru, Karnataka 560037

Landmark BBMP office, AECS Layout

Arrived at 4:30PM

The OP was closed.

High-traffic area with proper walkway

Was in a residential area

Near a open ground so its visible

All the beds were intact.

16. Mahadevpura

11, 4th Cross Rd, Vigneshwar Nagar, Kaveri Nagar, Krishnarajapuram, Bengaluru, Karnataka 560048

Landmark: Garudachar Palya Metro Station

The OP was closed.

High-traffic area with proper walkway

Was on the main road

It was very dirty because no one has used it for a long time

Near a public toilet

Bikes were parked in front of it, hence it was not completely visible

There was no sign board leading to the op

It is accessible by metro

SWOT analysis

Strengths

weakness

Opportunities

Threats

Beneficiaries have reported that they are happy with the services

In certain locations like Jyothi Nivas college, good work is being carried out

Some personnel working for the project are not fully aware of the functions of the OP

Some have no training to handle the job

There are no services during nights

Return on investment is low

No one supervises their services

People feel they prefer to go to the regular Police stations that the OPs

Enhance their brand as a client support service.

The infrastructure can be maintained well

Develop a better public image for the OP

GPS- maps locations can be included

Signboards can be written in multiple languages

There are chances so misuse if regular usage of the OP is not mandated

The surroundings of some OPs are very unsuitable and will discourage women from approaching them