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Full Redesign of SaaS Growth Engine for Second Brain Labs

Rachit

Rachit

second brain labs — full redesign of a SaaS growth engine

what wasn’t working

inconsistent UI/flows: customers got lost during onboarding → high drop-off.
product messaging was unclear: prospects didn’t understand what differentiated SBL from basic outreach tools.
visual identity was weak & outdated; trust signals low.
Building their AI Sales Agent
Building their AI Sales Agent

what we did

redesigned UI/UX end-to-end: simplified onboarding, clarified user paths for campaigns, file management, chats, payments.
sharpened positioning: made value proposition obvious (“more qualified calls, fewer manual steps”).
rebuilt design system + visual identity: modern, confident, trust-infused.
Second Brain Manager
Second Brain Manager
Chat View
Chat View

impact

about to hit $1M ARR.
their customers managing sales pipelines worth $4M
lowered friction → user onboarding conversions improved.
stronger brand perception → could command higher pricing / better retention.
internal alignment: design decisions became reference points for product & marketing.

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Posted Sep 20, 2025

Redesigned UI/UX for Second Brain Labs, enhancing onboarding and brand perception.