This is a cloud-agnostic organization working on creating a self-learning environment for learners to acquire Hands-on skills in specially designed AI and cloud training programs to advance their careers.
THE PROJECT
As a service provider, we were the silent community builders for the organization. I led the project with a team of 5.
Streamlined Stakeholder Communication:
Implemented weekly progress reports with targeted insights, resulting in an increase in project buy-in from key stakeholders.
Data-Driven Research Strategy:
Developed a research framework analyzing competitor landscapes and target audience behaviors, informing 150% improvement in community design.
Fast-Track Community Launch:
Executed a comprehensive 4-week launch plan, culminating in a successful online event with 40 engaged inner circle members ready to join the community.
Optimized User Onboarding Journey:
Redesigned the onboarding process leveraging user feedback, boosting member conversion rate by 60% and exceeding initial targets.
Proactive Event Management:
Curated a dynamic event calendar for three months ahead, featuring industry experts in relevant fields, fostering member engagement and knowledge sharing.
Multi-Channel Content Strategy:
Crafted monthly content strategies for both the community and the brand's social handles, driving 400% audience growth and an increase in brand awareness.
Engaging Online Events:
Successfully hosted and moderated numerous online events featuring industry experts, leading to member satisfaction and a 45% increase in community activity.
3k members were acquired in 1 month, with more than a 30% active rate.