Social Media Management

Developed and executed a comprehensive social media strategy for a leading e-commerce company, resulting in a 50% increase in online engagement and sales.

Managed and grew the company's presence on various social media platforms, including Facebook, Instagram, Twitter, and LinkedIn.

Created and curated engaging content, including text, images, and videos, to increase brand awareness and drive traffic to the company's website.

Utilized social media analytics tools to monitor and measure the performance of social media campaigns and make data-driven decisions.

Collaborated with cross-functional teams to develop and execute social media campaigns that align with overall business objectives.

Responded to customer inquiries and complaints in a timely and professional manner, turning negative experiences into positive ones.

Stayed up-to-date on the latest social media trends and best practices to ensure the company's social media efforts are cutting-edge.

Managed and mentored a team of social media associates