Retail task management app for a major grocery chain

I led a project to address task management issues for a client with over 2000 grocery stores in Central and Eastern Europe. The company's rapid growth brought organizational challenges, and we tackled them by creating an innovative task assignment platform.

The app we developed gave distributed employees a daily task overview and allowed management to assess performance, identifying both strengths and areas needing improvement.

My role as project leader included:

Business Analysis: Conducting user interviews and workshops.

Roadmapping: Aligning the product's development with client needs.

Team Management: Leading a team of six developers and a designer.

Task Prioritization & Requirements Writing: Guiding the development process.

Workflows Mapping: Ensuring the app's efficiency and user-friendliness.

Results

Our digitalization streamlined retail tasks like product surveys, HACCP compliance, and expiry date management. This led to better standardization, allowing the client to open 400 new stores in 1.5 years. The project exceeded expectations, paving the way for the client's continued growth in the competitive retail market.