Churn Analysis

To analyze customer churn data to identify key drivers of attrition and provide actionable insights for reducing churn and improving customer retention strategies.

This project focuses on analyzing customer behavior patterns, demographics, and service usage to determine the causes of churn. It provides actionable insights to develop targeted retention strategies and enhance customer experience.

Identification of high-risk customer segments with the highest likelihood of churn.

Analysis of factors contributing to churn, such as service usage, customer demographics, and support interactions.

Recommendations for retention strategies, including personalized offers and improved customer service.

Visualization of churn trends over time, helping to track the effectiveness of retention efforts.