I transformed a leading SaaS company's scattered knowledge landscape into their digital home through a carefully crafted Notion workspace. When I started, their documentation was virtually nonexistent – important information lived in various tools, emails, and sometimes just in people's heads. Recognizing the operational chaos this created, I built a structured company wiki from the ground up.
The new system became their single source of truth, where teams could confidently find and share crucial information. From documenting core processes to creating intuitive navigation paths, every element was designed to bring clarity to their daily operations.
Key highlights:
Turned information chaos into structured clarity by building a comprehensive knowledge hub
Created an intuitive system that teams actually enjoyed using, fostering natural documentation habits
Established scalable frameworks that grew alongside the company, ensuring lasting impact
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Created a Notion workspace for a notable SaaS company, transforming scattered documentation into a structured wiki that became their single source of truth.
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Low-Code/No-Code
Systems Audit
Notion
Mona Garcia
Turning chaos into systems | EA & Systems Strategist