ESNTL Wellness

Justin Basdeo

User Researcher
Product Designer
Excel
Figma
Miro
ESNTL Wellness is an iOS app and admin dashboard that empowers individuals and their organizations to understand patterns and correlations in their mental and physical health.
Insight based on biometric and manually inputted data. Suggested support based on the insight.
Insight based on biometric and manually inputted data. Suggested support based on the insight.

Context

ESNTL Wellness is targeted towards organizations and their employees, focusing mainly on workforces that consistently face high-stress situations. We are targeting first responders, doctors, police, and educators.

My role

I joined ESNTL as a UX designer. Throughout my time on the product, my role evolved. After a year with ESNTL, I moved into the role of the Design Lead. As the Design Lead, I managed a researcher and another design.

Research

Who

Pilot users and early adopters
Wellness experts
Secondary material

Methods

List of research methods and examples of outputs
List of research methods and examples of outputs

How research informed the product

I worked with the leads to ensure the research roadmap closely matched our delivery roadmap. This alignment allowed us to coordinate our research efforts effectively with the product roadmap and objectives.
Diagram of the product design process
Diagram of the product design process

The experience

iOS app

Insights
Insights
Elevated heart rate event summary
Elevated heart rate event summary
Breathing exercise
Breathing exercise

Admin dashboard

Wellbeing dashboard. Uncover correlations in health patterns.
Wellbeing dashboard. Uncover correlations in health patterns.
Identify the causes and patterns of stressful events
Identify the causes and patterns of stressful events
Wellness resource usage
Wellness resource usage

WatchOS app

Impact

ESNTL grew to have 12 organizations as clients and over 1000 users. Upon writing, the ESNTL app was shut down due to the team's timeline for revenue not matching up with stakeholder requirements.
Partner With Justin
View Services

More Projects by Justin