UX/UI Discovery for Crafting a Booking Platform for Niche Art & Cultural Events
My Role
I conducted thorough market research and competitor analysis, identifying lucrative business opportunities and crafted user-centric concepts. Developed comprehensive brand guidelines and wireframes to validate proposed solutions and designed high-fidelity prototypes with a focus on primary user journey.
About Vivid
Vivid is a bespoke booking platform for art, culture, and history enthusiasts. Users can discover and purchase tickets for art galleries, exhibitions, museum tours, and more.
Research & Insights
I began by asking key questions and conducting interviews to understand our primary user's goals. It became clear that users wanted a simplified way to discover local events and buy tickets for art and history-related experiences based on their preferences.
Empathy Map
User personas
Competitive Analysis
To build Vivid's foundation, I researched existing online booking platforms and identified user needs they weren't meeting. Vital features were selected based on user surveys to give Vivid a competitive edge. Addressing a key pain point, Vivid aims to consolidate art, museum, and exhibition listings into one platform for easy event discovery and ticket purchase.
User flow & Information Architecture
I created a comprehensive user flow to map out the entire journey of purchasing a ticket, providing insight into user interactions with the product. This process allowed me to visualize user navigation and develop a coherent Information Architecture for the platform.
Lo-fi Wireframes
Before advancing to high-fidelity wireframes and prototypes, I initiated the design process by sketching preliminary wireframes on paper. This allowed for a thorough examination of the user flow and identification of areas for enhancement. Subsequently, digital wireframes were developed based on the insights gathered from the initial sketches, ensuring a solid foundation for the app's structure and layout.
Low-fi wireframes
Style Guide
The branding goal was to establish a recognisable identity evoking a sense of rich history. The chosen pastel copper, paired with black and white, was ideal for Vivid's branding, enhancing its earthy tone and premium quality. A combination of Serif and Sans typefaces further contributed to the desired aesthetic.
Hi-fi Wireframes and interactions
Ultimately, nearly 20 screens were meticulously crafted and prototyped to ensure a seamless user journey, spanning from initial login to ticket purchase.