Revamp of Training Program for Fast-Growing Start-Up

Brittany Tucker

Rapid growth in the start-up ecosystem presents both opportunities and challenges, particularly in nurturing talent to scale with the business. Leading the revamp of a comprehensive training program for a fast-growing start-up, I applied my expertise in instructional design and content development to perform a detailed gap analysis and overhaul existing educational frameworks. By integrating cutting-edge learning technologies and adopting a learner-centered approach, the new program significantly enhanced the learning experience, fostering a culture of continuous improvement and innovation. The initiative not only improved operational efficiency and Net Promoter Scores but also played a pivotal role in employee development, preparing the organization for sustained growth and success in the competitive tech landscape.
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Posted Apr 6, 2024

Led my instructional design team to overhaul and modernize a training program, resulting in a 20% increase in employee engagement and retention.

Interactive Training Program for Customer Service Staff
Interactive Training Program for Customer Service Staff
Project Management: Streamlining Content Development Process
Project Management: Streamlining Content Development Process