Design of a property auction application covering the entire process, from property search and profile management to Dutch bidding, notifications, and integrated payments, offering a seamless and transparent experience for buyers and sellers.
Link: https://ismaelespana.framer.website/projects/property-auction-app
PROJECT DETAILS
Design of a property auction application covering the entire process, from property search and profile management to Dutch bidding, notifications, and integrated payments, offering a seamless and transparent experience for buyers and sellers.
Key Information:
Client: Homart
Tags: UX Design, UI Design, User Research, Interactive Prototypes
Tools: Figma, FigJam, Maze, Notion
Team: Stakeholders, Front-end and Back-end Developers
Project Context:
Homart, a real estate startup, sought to digitize the property auction process. The goal was to develop an app that simplified and centralized all stages, incorporating features such as personalized profiles for buyers and sellers, notification management, and a Dutch bidding system.
The project is currently in the development phase, with a validated and approved design following a comprehensive UX process.
My Role:
As a Senior UX/UI Designer, I led the entire design cycle of the application, including:
User Research: Conducted interviews and market analysis to identify buyer and seller needs.
Definition and Conceptualization: Mapped functional flows and designed the information architecture for an intuitive experience.
Wireframes and Prototypes: Designed low- and high-fidelity wireframes, validated through usability testing with key users.
Cross-Department Collaboration: Worked closely with developers and stakeholders to ensure feasibility and alignment with business objectives.
Design and Development Process:
Initial Research and User Analysis:
User Interviews: Conducted interviews with 12 participants, including buyers, sellers, and real estate agents, identifying pain points such as lack of auction transparency and inefficient notification and payment handling.
Competitive Analysis: Studied existing auction and real estate platforms to pinpoint strengths and weaknesses in their user experience.
Key Insights:
Buyers need transparency in bidding processes and real-time notifications.
Sellers require a simple and efficient way to manage multiple properties and monitor auctions.
Both groups demand a clear and reliable payment experience without unnecessary steps.
Definition and Conceptualization:
Problem Mapping and Functionalities:
Defined key problems like lack of control in auction management and absence of critical alerts.
Prioritized functionalities:
Advanced property search with specific filters.
Differentiated user profiles for buyers and sellers.
Real-time Dutch bidding system with live updates.
Push notifications for key events (auction start, counteroffers, bidding closure).
Secure payment integration.
User Personas:
Persona 1: A young buyer seeking transparency and quick access to properties within a price range.
Persona 2: An experienced seller managing multiple properties who needs an efficient tool for asset management.
User Flows: Designed detailed flows for tasks like: