Developing Comprehensive User Guides for Software Products

Design and develop user guides, admin guides, dashboards, and reports documentation.

Experience in Single Sourcing, Context Sensitive Help, Structure documentation, Topic-based authoring, XML, and DITA.

Created product documentation like release notes, learning material, etc. for software products.

Worked with Subject Matter Experts and co-ordinate the reviews.

Analyze or study the audience to learn their needs and write the document as per their understanding level.

Worked with product teams to create tooltips, error and alert messaging for the product.

Visualize and create diagrams for abstract concepts and processes

Perform peer reviews to ensure style consistency and iron out any grammatical mistakes or sentence construction errors in the documents.