Increasing engagement through interactive content

J

J Savage

Helping kids be kinder, safer digital citizens

Award-winning educational content that drove 94% completion and helped kids navigate the internet safely and with confidence.

Client & problem

EE needed an engaging, age-appropriate quiz for kids aged 10–13, to teach them how to use tech for good – not hate.
The challenge? Making content clear, emotionally-safe and compatible with Typeform.

My role & approach

I wrote and rewrote quiz questions, feedback states and onboarding content. I ensured tone was supportive (not shame-based), reading level was appropriate and all pronouns were gender-neutral to avoid alienating kids.
I also reformatted and simplified content from a partner organisation to work within design and tech constraints.

Outcome & results

The project launched successfully with strong engagement:
94% episode completion rate
7,000+ chapters completed in the first four weeks
Multiple BIMA and DMA awards, including Gold for Best Use of Content

Why it matters

Kids are vulnerable online. I believe clear, kind, inclusive writing isn’t just best practice – it’s a responsibility.
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Posted Apr 16, 2025

Created engaging quiz content for EE’s online safety initiative. The project won awards and saw a 94% episode completion rate.