Operations Clarity Check | Business Operations Diagnostic Tool
Amy Frank
Operations Clarity Check
Interactive diagnostic tool for service-based businesses
A deterministic web app that identifies operational bottlenecks and priority improvements in under 3 minutes.
Overview
Many service-based businesses operate without clear visibility into their operational structure. Information is fragmented, processes vary, and performance is difficult to track consistently.
I built Operations Clarity Check to provide a fast, structured way to evaluate operational clarity and identify the single highest-impact improvement area.
The tool delivers immediate, actionable insight without requiring setup, integrations, or manual analysis.
Problem
Service businesses often struggle with:
• scattered client information
• manual tracking
• inconsistent processes
• limited performance visibility
This creates hidden operational friction that slows growth.
However, most diagnostic processes require time-consuming consulting engagements or complex tools.
There was no simple, accessible way for businesses to self-assess operational clarity.
Solution
I designed and built a fully interactive diagnostic web application that:
• evaluates operational clarity using a deterministic scoring model
• identifies the primary operational bottleneck
• provides structured clarity level classification
• delivers actionable improvement direction instantly
The experience is designed to feel professional, fast, and actionable.
Structured assessment evaluating core operational systems across six diagnostic categories
Diagnostic Logic and Scoring Model
The diagnostic was designed as a structured operational framework rather than a simple questionnaire.
Each response contributes to a deterministic scoring model across six operational categories:
• Client information structure
• Performance visibility
• Process consistency
• Operational reliability
• Manual workload
• Systems integration
Scores range from 1 to 4 per category, with a total possible score of 24.
Based on the total score, the system automatically assigns an operational clarity level:
• Low
• Developing
• Strong
• Advanced
The system also identifies the lowest-scoring category and designates it as the highest-priority operational bottleneck.
This allows businesses to quickly understand both their overall operational maturity and their most impactful improvement opportunity.
Automated scoring engine calculates operational clarity level and highlights performance gaps
Outcome
The tool enables businesses to:
• identify operational weaknesses instantly
• understand where to focus improvement efforts
• gain clarity without complex analysis
• take the first step toward scalable systems
Service businesses can use this diagnostic as an initial step to identify operational gaps before implementing reporting systems, process improvements, or CRM infrastructure.
Priority focus system identifies the highest-impact operational bottleneck
My Role
Full product design and development, including:
• concept and diagnostic framework design
• scoring model architecture
• UX and interface design
• application build and deployment
• result logic and interpretation system
Tools
Anything
This project reflects my broader focus on building structured diagnostic tools that help service-based businesses improve operational clarity and scalability.
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Posted Feb 23, 2026
Business operations diagnostic tool that identifies bottlenecks and helps service businesses improve operational clarity and scalability.
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