To address these challenges, I took a comprehensive approach. I spearheaded the content mapping process, meticulously outlining the goals and functionalities of each user flow and individual screen within the redesign. This involved defining the purpose of each screen, the information it would display, and the actions users could take. Additionally, I established clear logic behind each call-to-action (CTA) element, ensuring that users intuitively understand where each click or tap would take them.