CX Insights Research Tool
Led the development and design collaboration of a patented internal CX journey usability research tool, and trained a team of UX designers on the development of web prototype content for use in the State Farm usability research tool.
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Posted Jun 29, 2023
Led the development/design of a patented internal CX journey research tool, and trained a team of UX designers on the development of database-driven prototypes.
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