Transport Times UK operates a leading transport media and events organisation, managing conferences, awards ceremonies, and industry publications. As their events portfolio expanded, the team struggled with fragmented operational workflows spread across manual processes and disconnected tools.
Event creation, ticket sales, awards submissions, payment collection, and reporting all required significant administrative effort. Different event formats demanded different pricing models, VAT calculations were handled manually, and awards nominations lacked a centralized digital workflow. Preparing judging packs required manually collecting and organizing dozens of file uploads, while editorial content updates depended entirely on developer involvement.