To enhance operational efficiency and reduce content creation costs for Kelly Brogan MD, a holistic psychiatry practice. The primary objectives were to automate expensive copywriting tasks, such as marketing launches and email series, and to develop an AI-powered customer service agent to manage common inquiries from thousands of customers, integrating directly with their Go High Level platform.

We developed a comprehensive AI-driven solution to automate key business functions:

AI Agent Orchestration: Deployed n8n as the core orchestration layer, replacing a rudimentary system. This provided robust error handling, faster agent performance, and a scalable framework for future agent development.

RAG & Knowledge Base Integration: Developed a data ingestion pipeline from Google Workspace (Google Drive) into a Weaviate vector database. This RAG (Retrieval-Augmented Generation) system leverages embedding APIs to tag and chunk data, allowing AI agents to access specific, up-to-date knowledge like weekly podcast transcripts and marketing copy.

Automated Copywriting Agent: Built an LLM-powered agent designed to automate marketing and content creation. This agent is tasked with generating email series and copy for marketing launches, directly addressing the goal of reducing reliance on expensive manual copywriting.

Customer Service Chatbot: Developed a second AI agent focused on customer service. This agent is integrated via API with their Go High Level (GHL) platform to answer common customer questions, improving response time and scalability.

By implementing a scalable AI orchestration layer using n8n and a sophisticated RAG pipeline with Weaviate, we delivered a suite of autonomous agents tailored to Kelly Brogan MD's specific needs. The solution automates high-cost copywriting tasks and provides 24/7 customer service via their Go High Level platform. This new AI-driven workflow empowers the company to reduce significant overhead, scale its marketing efforts, and manage customer interactions more efficiently, all while leveraging its unique, proprietary knowledge base.

kellybroganmd.com