Despite being a beloved shopping destination, The Gallerix faced challenges with its online presence. The outdated, unresponsive website led to decreased user engagement, lower online bookings, and potential customer loss.
Shopping Mall
Problems
Outdated Design: The website lacked modern aesthetics.
Bad UX: Navigation was difficult and information hard to find.
No Mobile Optimization: The site wasn't user-friendly on smartphones.
Inefficient Booking: The booking system was complicated and unreliable.
Solution
Result
The project has successfully addressed the pain points identified, providing a much-needed digital revamp that enhances user experience and ultimately drives higher engagement.