Maximizing Efficiency for Small Business

Charlie- Jane Alchin

Data Entry Specialist
Business Administration
Virtual Assistant
Notion
Squarespace
Xero
I have worked with a collection of small businesses in the retail, sales and hospitality space who had just outgrown the capacity of the individuals running the show. For a lot of groups, the first thing I notice is that the systems put in place at the start of the journey are just no longer efficient with new goals, visions and business needs.

Client Needs

Efficient internal systems and automated processes.
Clearly organised data and Accessibility for new staff or contractors coming in during different business stages.
Increased capacity for tasks they really loved such as product creation for creative businesses and flavour experimentation for chefs.

My Process

Schedule a virtual or digital catch up with the client so we can go over their current systems and processes and clearly identify the clients needs and align reasonable project expectations.
Start working on tasks prioritised by the client, offer my advice for policies or sites to use and have this approved by the client.
Ongoing monitoring and upkeep of systems agreed upon.

Why My Clients Chose Me

I understand small business in a personal way and I know that this business or project is their 'baby'. Often times it has been a one man show and it is bitter sweet to start growing into a viable business but in turn, needing to relinquish some control when there just isn't enough time to oversee every single task.
I am client focussed and I value clear and regular communication. My clients loved that they received regular overviews of tasks being completed without needing to book out a weekly meeting or manage each task.

Charlie has brought back my passion! I opened my business because I love to create good, flavourful food and I was getting bogged down in the data and logistics. She saved me from a spiral I've come to learn too many entrepreneurs get stuck in. I can't wait to keep working with her!

- The Weston Restaurant

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