Admin & Dispatch Dashboard Design

Posted May 24, 2026

Research & Discovery We explored user needs across admins, dispatchers, and technicians through research and analysis. Key pain points like poor visibility and inefficient scheduling helped define clear goals focused on improving workflow and efficiency. Information Architecture A structured system was created to organize content and flows by user roles. This ensures easy navigation, better hierarchy, and quick access to relevant data for each user. Admin Flow Provides full control with performance insights, user management, and system settings. Designed for clarity and fast decision-making. Dispatcher Flow Focused on real-time coordination with task assignment, tracking, and scheduling. Built for speed and smooth communication. Technician Flow A simple, mobile-friendly experience to manage tasks, update status, and complete jobs efficiently with minimal steps.