Provided chat, email, and voice

Provided chat, email, and voice support to DoorDash delivery partners across the United States and Canada. Assisted dashers with delivery issues, payment and earnings inquiries, account-related concerns, and order troubleshooting. Coordinated with customers and merchants to help resolve delivery challenges, including cases where dashers were unable to locate delivery addresses. Experienced in investigating complex cases and delivering timely resolutions while maintaining high service quality in a fast-paced support environment.