Richard Roach
Contributing member of Technology Enablers (TENS) Community of Interest. Tech Enablers are leaders across IT, Change Management, Customer Experience, Project Management, Communications, UI/UX, Design, Research, Training, etc. The purpose of this community is to help improve the low 30% success rate of technology project implementations by boosting our collective effectiveness in minimizing user resistance to using new technology while also centering the human experience in better-designed and developed technology. We also highlight the impactful roles that Tech Enablers have on the overall technology landscape, which is important for those who want a career in technology but don't see themselves in engineering or developer roles.