Redesigning insurance web portal

Tiffany Teng

0

UX Designer

Product Designer

UI Designer

Asana

Figma

Miro

Overview

Who: Great Eastern Life, Singapore
What: Performed UX audit, ran surveys, created Information Architecture, wireframes and prototypes
Role: Design lead
Result: User feedback and an established product roadmap identified approximately 60% of the UX debt

Project summary

I helped identify UX debts in 4 weeks, then worked on redesigning the navigation structures and content classification for people to find content and use features such as viewing their policies and making their premium payments. I did this by renaming and regrouping menu labelling, coordinating menus by user tasks and making interactive elements prominent in the UI.
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Posted Sep 4, 2024

Tiffany successfully reduced the UX debt by approximately 60% through a UX audit and product roadmap workshop.

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UX Designer

Product Designer

UI Designer

Asana

Figma

Miro

Tiffany Teng

I design websites and mobile apps that drive impact

Creating and managing enterprise design system
Creating and managing enterprise design system
Redesigning insurance website and migration
Redesigning insurance website and migration
Designing app and web portals for enhanced insurance services
Designing app and web portals for enhanced insurance services