For Anyways, a flexible car subscription provider focused on exceptional customer experience, I developed and implemented a custom CRM extension in Airtable, seamlessly integrated with HubSpot to manage various aspects such as fines, insurance claims, and more. Key achievements include:

Custom CRM Extension: Created a tailored CRM extension in Airtable that closely integrated with HubSpot, streamlining the management of fines, insurance claims, and other customer-related processes.

Partner Portals and Data Exchange: Set up secure partner portals and facilitated data exchange with various partners, including insurance companies and car dealers, enhancing collaboration and operational efficiency.

Customer Onboarding Flow: Developed a comprehensive customer onboarding flow that handled identity validation, credit checks, and payments, ensuring a smooth and secure onboarding process.

Dashboards and KPI Insights: Designed and implemented various dashboards to provide real-time insights into company KPIs, enabling data-driven decision-making and performance tracking.

This project significantly improved Anyways’ operational efficiency, customer onboarding experience, and partner collaboration, demonstrating the impactful use of no-/low-code solutions in enhancing business processes.