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RouteMe.AI partnered with me to redesign their mobile wayfinding experience—an indoor navigation tool that helps travelers move confidently through busy airports. The product needed clearer guidance, smoother route recording, and a more accessible interface for users with diverse mobility needs.

The goal was simple:

Airports are chaotic environments. Travelers rush, signage varies, and outdated maps don’t reflect real-world obstacles like construction or closed pathways. RouteMe.AI wanted to solve this by allowing staff to record accurate routes, overlay AR guidance, and provide step-by-step assistance.

But the original experience had several gaps:

Route recording was unclear and difficult to follow

AR navigation lacked visual hierarchy and stability

Accessibility cues weren’t consistent across screens

Key actions—recording, reviewing, and submitting routes—felt disconnected

The product needed a modern, scalable design language and a more intentional flow.

I redesigned the experience from the ground up, focusing on clarity, control, and guided support across three core functions:

Users begin by selecting their organization, airport location, and origin gate.

I simplified this workflow with:

A streamlined card-based hierarchy

Strong visual anchors for primary actions

Clear separation between setup inputs and next steps

This helped reduce mistakes before field recording begins.

During recording, the app uses the camera to capture the travel path.

I improved this flow through:

Cleaner overlays with subtle, stabilized directional indicators

Instructional onboarding (“Hold your phone upright”, “Let’s get set up”)

A calm visual system that avoids clutter while standing out against busy environments

The goal was to keep staff focused, steady, and confident during the process.

Once recording is complete, users review the route details:

Annotated wayfinding notes

Timestamped error flags

A preview of the captured video

Clear actions for re-recording or submitting to RouteMe AI

I designed this screen to feel more like a professional QA workflow, reducing friction and ensuring accurate data before models process the route.

The final design introduced:

A dark UI optimized for indoor/low-light environments

Clean, minimal AR overlays

A softer, modern color palette for wayfinding cues

Scalable components that adapt across mobile variants

Each element reinforces clarity and trust—critical for high-stakes environments like airports.

The redesigned experience created measurable improvements:

Faster route recording due to reduced cognitive load

Clearer AR cues that remain readable in varied environments

More consistent submissions, improving the quality of AI-generated navigation

A scalable foundation for future features like indoor maps, real-time alerts, and accessibility presets

This project reflects my ability to transform complex mobility flows into intuitive, human-centered experiences.

RouteMe.AI's updated design elevates wayfinding from a technical tool to a guided experience—giving staff the confidence to create accurate routes and helping travelers navigate airports with ease.