Research carried out over 3 weeks showed many Nigerian pre-schools did not create an experience around the brand. Once they had a logo and chose some colours, there was no real sense of direction as to how the brand should look, feel and be experienced by the customers (parents) and ultimately, the end-users (the children). After research, we explored the brand's creative strategy with the client, diving beyond demographics to understand the pains, needs, wants, desires and pain points of the various personas we created.