E-Commerce Management

Administered orders through multiple channels, including Shopify, Instagram, and Email, ensuring seamless transaction processing and customer satisfaction. 

Orchestrated the organization of orders for clients' businesses, encompassing tasks such as order detail management, label organization, shipping manifest preparation, and prompt customer service.

Acted as a dedicated point of contact for clients, fostering consistent communication and providing regular updates on business-related matters. Maintained a proactive approach to identifying and addressing potential business issues, enhancing overall operational efficiency.

Managed calendars and meticulously tracked client schedules, creating notes and reminders to facilitate timely attendance to appointments and essential events. Prioritized client needs and requirements, responding promptly to requests and inquiries to deliver a high level of service quality.