Live Chat Support at Scale by Ivan PodopryhoraLive Chat Support at Scale by Ivan Podopryhora

Live Chat Support at Scale

Ivan Podopryhora

Ivan Podopryhora

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Posted Apr 19, 2025

Handled 30+ daily chats, resolved tech issues fast, flagged bugs, and helped users feel supported. Satisfaction score: 94%, response time dropped 30%.

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Timeline

Jul 1, 2024 - Jul 24, 2024