Client Onboarding System Design for Pro Gaming Software
Ivan Podopryhora
Type: Client Onboarding & Process Design
Description:
At a tech company (Pro Gaming Software), we had new B2B clients — but no structure. I created a full onboarding system from scratch:
Welcome email sequences
Zoom calls with screen-share walk-throughs
Step-by-step Google Docs guides
The result? Clients understood the product faster and churn dropped by 25% in the first month.
✅ Result: Lowered support tickets, increased retention
🛠 Tools: Zoom, Loom, Notion, Gmail
🧠 Skills: Process building, client training, clear communication
Like this project
Posted Apr 19, 2025
Designed a client onboarding system for Pro Gaming Software, improving user activation and reducing churn by 25% in the first month.
Likes
0
Views
1
Timeline
Nov 1, 2024 - Nov 29, 2024
