Built with Retool

Role-Based Case Management System for Hospital Teams

Salman Maqbool

SurgicalOps: Role-Based Case Management System for Hospital Teams

Project Description:
This project involved building a centralized, secure case management dashboard tailored for a healthcare organization specializing in surgical operations. Designed in Retool and connected to AWS infrastructure, the solution streamlines surgical case tracking, status management, team coordination, and analytics across multiple departments including labs, editors, and back-office staff. The result is a high-performance dashboard that improves clarity, reduces manual effort, and scales with growing case volumes.

Key Features:

Dynamic Case Tracking Table:
Live list of all surgical cases with granular filters by status, surgery type, user role, and date
Enables fast sorting and prioritization for hospital staff
Visual Workflow Tags:
Color-coded tags show each case’s current stage (e.g. Segmentation, Editor Export, Review, Completed)
Provides at-a-glance triage visibility for operations and admin teams
Role-Based Dashboards:
Conditional logic restricts what each user sees based on their assigned role (lab, editorial, admin, back office)
Interface elements and permissions adapt dynamically for clean, relevant user experiences
Performance & Trend Analytics:
Dedicated reporting module tracks trends in case volume, time-to-completion, and departmental throughput
Helps leadership measure productivity and spot bottlenecks
UI Consistency & Accessibility:
Pixel-perfect dark mode interface developed directly from the client’s Figma design system
Designed for low-light clinical settings and extended use by surgical support staff
Secure AWS Integration:
Backend queries and authentication connect securely to AWS-hosted databases
Ensures compliance with internal hospital privacy protocols and supports real-time updates

Technology Stack:

Frontend: Retool
Backend: AWS-hosted PostgreSQL
Design System: Custom Figma UI Kit (dark mode, clinical-grade)

Use Cases:

Streamlined tracking of surgical cases across lifecycle stages
Centralized coordination across lab, editorial, and admin teams
Real-time role-based case visibility and operational efficiency
Performance reporting for department heads and hospital leadership

Final Outcome:

The dashboard significantly reduced coordination delays and manual follow-ups across teams. The client reported a 40% reduction in case processing time and improved accuracy in role-specific handoffs. With built-in scalability and secure cloud infrastructure, the system now serves as a mission-critical hub for multiple departments, handling hundreds of surgical cases per week.
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Posted Jul 16, 2025

Real-time surgical case dashboard built in Retool, track workflows, roles, and analytics in a secure, hospital-grade UI integrated with AWS infrastructure.

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