Streamlined Operations for Marketing Team

Danielle Hogan

Project Manager
Customer Success Manager
Operations Manager
Asana
Gmail
Zapier
Managed all aspects of new client projects and acted as the main point of contact for all client communications.
Streamlined projects from set up to completion in Asana including:
Project set up & creation of Project Overview
Assignment of tasks
Tracking of deliverables
Updates to project deadlines
Management of project resources
Automations and integrations with other tools in the team's tech stack
Manage and track client communication:
Proactively communicate with clients, team members and other parties
Meet regularly with clients to update on deliverables and deadlines
Address and resolve any client issues as they arise
Full list of tools used include:
Asana
Slack
Gmail
Google Docs/Slides/Drive
Zoom
Zapier
Qwilr
Loom
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