Streamlined Operations for Marketing Team

Danielle Hogan

Project Manager
Customer Success Manager
Operations Manager
Asana
Gmail
Zapier

Managed all aspects of new client projects and acted as the main point of contact for all client communications.

Streamlined projects from set up to completion in Asana including:

Project set up & creation of Project Overview

Assignment of tasks

Tracking of deliverables

Updates to project deadlines

Management of project resources

Automations and integrations with other tools in the team's tech stack

Manage and track client communication:

Proactively communicate with clients, team members and other parties

Meet regularly with clients to update on deliverables and deadlines

Address and resolve any client issues as they arise

Full list of tools used include:

Asana

Slack

Gmail

Google Docs/Slides/Drive

Zoom

Zapier

Qwilr

Loom

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