Managed the implementation of updated project management & client communication processes to improve efficiency, resulting in increased productivity.

Implemented automated technology solutions to streamline internal meetings, team huddles and management of customer deliverables.

Developed a streamlined onboarding process for new hires, including tracking training and orientation sessions, reducing onboarding time by 40%.

Streamlined the hiring process, developed an SOP repository & created a Team Space in ClickUp for efficient access to recruiting, training & other resources.