B2C Messaging Concept
Natasha Overell
The messaging feature was a concept created for OmaPosti App, in which users are connected to the business/supplier of the product they're tracking via OmaPosti, giving the users the opportunity to discuss their orders directly, thus improving the business's customer retention and creating an opportunity to make further sales.
Illustrations by 358.
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Posted Nov 7, 2023
The concept, validation and design of the B2C messaging feature for OmaPosti App.
