B2C Messaging Concept

Natasha Overell

User Researcher
UX Designer
UI Designer
Figma
Posti
The messaging feature was a concept created for OmaPosti App, in which users are connected to the business/supplier of the product they're tracking via OmaPosti, giving the users the opportunity to discuss their orders directly, thus improving the business's customer retention and creating an opportunity to make further sales.
Illustrations by 358.
Illustrations by 358.
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