Streamlined Amazon Customer Service

Lauren Arsenal

As customer support for 6 years, I have developed strong problem-solving skills in efficiently identifying and resolving customer issues. It's always important for me to be thoroughly knowledgeable of the business and its products/services I represent especially its values and brand reputation.
Amazon customer service comprises of several areas inside Amazon Seller Central. This includes Voice of the Customer, Customer Reviews, Feedback Manager, Customer Questions & Answers, Buyer-Seller Messaging, or simply the seller's inbox. These areas are essential and must be carefully managed to keep your Amazon store rating healthy. What I can do: šŸ‘‰ I will deliver an enhanced customer experience by providing clear, prompt, helpful, and empathetic support. šŸ‘‰ I will deliver a customer-focused and proactive approach to ensure customer satisfaction and increase customer retention. šŸ‘‰ Provide valuable customer insights to identify customer needs and areas for improvement by collecting, analyzing, and creating reports of customer support interactions. šŸ‘‰ I will promote upselling and cross-selling of your products if I see opportunities by understanding the customer's needs and preferences.
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Posted Oct 3, 2024

Managing customer service on Amazon is very crucial to your store's health, let me help you!

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