Operations Support Lead at Contra by Isabel FeuersteinOperations Support Lead at Contra by Isabel Feuerstein

Operations Support Lead at Contra

Isabel Feuerstein

Isabel Feuerstein

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Customer Support Representative

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Posted Oct 23, 2024

My role as the Operations Support Lead is to make sure all our users are supported and our processes are running smoothly!

Likes

12

Views

88

Timeline

Apr 1, 2024 - Sep 9, 2024

Clients

Contra

Tags

Customer Support Representative

Intercom

Intercom

Looker

Looker

Notion

Notion

Recruiting

Isabel Feuerstein

Isabel Feuerstein

Operations Support Lead at Contra ❤️

Virtual Assistance for StrideUX

Virtual Assistance for StrideUX

Virtual Assistance & Community Management for Latasha James

Virtual Assistance & Community Management for Latasha James

Join 50k+ companies and 1M+ independents

Hire creatives Get hired

For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments Gumroad alternative Lemon Squeezy alternative Polar alternative

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Partner networks Advertising Challenges Creative Human Data Human Creativity Benchmark Human in the loop API Project-based hiring calculator Guide to flexible hiring Guide for agencies Creator tools awards Customer stories Blog FAQs for freelancers FAQs for companies Referrals

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Company

Mission Careers Terms & conditions Privacy policy Cookie policy

Contact

Contact support

For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments Gumroad alternative Lemon Squeezy alternative Polar alternative

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Partner networks Advertising Challenges Creative Human Data Human Creativity Benchmark Human in the loop API Project-based hiring calculator Guide to flexible hiring Guide for agencies Creator tools awards Customer stories Blog FAQs for freelancers FAQs for companies Referrals

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Contact

Contact support

Company

Mission Careers Terms & conditions Privacy policy Cookie policy

© 2026 Contra.Work Inc

My Role as the Operations Support Lead at Contra

I started working with Contra in May 2023, as a part of the Client Success team on a freelance basis.

This role initially started with a focus on reviewing public jobs and matching talent to those jobs before growing into a full-time freelance position in September 2023 and then a full-time employee role in September 2024 . My responsibilities have since grown to customer support, operations management, team and product management.