UX-Led Redesign of HRM & Onboarding Modules
Manish Pal
Verified
Redesigning Circles Ascend HRM for Simpler Onboarding & Team Management
Short Summary:
Simplified the UX of a multi-module HRMS product to improve onboarding, team workflows, and product navigation.
What I Did:
As the lead product designer, I redesigned Circles Ascend — the onboarding and team management module of the Circles HRMS suite. I focused on navigation clarity, actionable dashboards, and module-specific UX improvements across onboarding, content authoring, billing, user management, and reporting.
The Problem:
Confusing Navigation: Switching between modules and accessing org-level insights was unintuitive.
Inefficient Dashboards: Key actions and insights were buried or missing, leading to delays in workflow.
Module Usability Gaps: Existing modules were inconsistent in logic, structure, and design.
The Solution:
Reimagined Navigation: I introduced a cleaner, centralized layout with persistent access to organization-level data, and made product switching frictionless.
Impactful Dashboards: Designed actionable widgets, smart summaries, and quick actions tailored to user goals in each module.
Module Overhaul:
Onboarding: Redesigned the journey to reduce drop-offs and simplify task completion.
Authoring: Streamlined content creation with guided flows and better preview support.
Billing: Clarified subscription tiers, billing history, and user limits with focused UI.
Users & Reports: Built intuitive user management tools and data visualizations for admins.
The Result:
35% faster access to key tasks via redesigned dashboards
User satisfaction (measured via internal survey) increased by 42%
New onboarding completion rate jumped by 28%
Reduced support tickets related to navigation and billing
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Posted Jul 9, 2025
Redesigned Circles Ascend to streamline onboarding, simplify navigation, and boost efficiency across HR, billing, and team management modules.
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Timeline
Apr 22, 2025 - Ongoing
Clients
Circles
