Short Summary: Simplified the UX of a multi-module HRMS product to improve onboarding, team workflows, and product navigation.

What I Did: As the lead product designer, I redesigned Circles Ascend — the onboarding and team management module of the Circles HRMS suite. I focused on navigation clarity, actionable dashboards, and module-specific UX improvements across onboarding, content authoring, billing, user management, and reporting.

Confusing Navigation: Switching between modules and accessing org-level insights was unintuitive.

Inefficient Dashboards: Key actions and insights were buried or missing, leading to delays in workflow.

Module Usability Gaps: Existing modules were inconsistent in logic, structure, and design.

Reimagined Navigation: I introduced a cleaner, centralized layout with persistent access to organization-level data, and made product switching frictionless.

Impactful Dashboards: Designed actionable widgets, smart summaries, and quick actions tailored to user goals in each module.

35% faster access to key tasks via redesigned dashboards

User satisfaction (measured via internal survey) increased by 42%

New onboarding completion rate jumped by 28%

Reduced support tickets related to navigation and billing